Refund policy

We want you to love your order. If something isn't right, here's how we'll make it right.

Damaged, defective or wrong items

If your item arrives damaged, doesn't work, or isn't what you ordered, email us within 14 days of delivery with your order number and a photo of the problem. We'll send a free replacement or give you a full refund, your choice. You won't need to pay for return shipping.

Changed your mind?

You can return unused items in their original condition and packaging within 30 days of delivery. Email us first to start a return and we'll send you the return address. Please don't send items back without contacting us, as we can't refund returns we weren't expecting. Return shipping costs for change-of-mind returns are paid by the customer, and the original shipping fee (if any) isn't refundable.

Items we can't accept back

Items that have been used, washed or damaged after delivery
Items returned more than 30 days after delivery

Refunds

Once we receive and check your return, we'll email you to confirm. Approved refunds go back to your original payment method within 5 to 10 business days. Your bank may take a few extra days to show it.